Chimney Software With Level 1/2/3 Inspections Built In

Why Chimney Sweep Companies Choose Claver

Chimney sweep is a 12 year recurring customer business hidden inside what looks like a one and done annual service. The customer signs up for the $185 sweep plus Level 1 inspection. By year three you have also done a $385 cap install. By year five a $1,250 crown rebuild. By year eight a $1,800 flue liner upgrade. That is $2,800 plus per customer over 12 years from one annual booking that auto renews every August.

The shops that win three things differently. They auto renew the annual in August so the customer does not shop competitors in September. They catch the repair upsell on site so the $1,250 crown rebuild does not go to the next chimney company the customer Googles. They document every inspection to CSIA standards so the insurance underwriter accepts their report on first pass.

August auto renewal is the engine. On site repair quoting is the upside.

When the customer signs up for the annual sweep at $185 you set the 12 year relationship in motion. August 1 each year she gets an automatic email with last year's inspection photo and a renewal button. Click. Stripe pulls $185. The sweep auto schedules for her preferred late September week. The customer never has to remember to call. 80 percent of your prior year customers renew before September 30. Your October November peak season is already 80 percent booked before the first leaf falls. Your competitor's October marketing campaign converts 5 percent of cold leads. Yours just renewed itself for free.

On site repair quoting is what turns the $185 sweep into a $3,435 repair package. Tech is on the rooftop inspecting the chimney crown. He notices a 1.5 inch crack across the crown. The cap is missing entirely. It probably blew off in a 2024 storm. From the inside view through the smoke chamber the second flue tile has a 4 inch gap that has been letting creosote settle into the gap for years. He photographs each issue with the iPad. Close up of the crown crack. The missing cap from below. The flue tile gap from inside. He pulls up the quote builder. Crown rebuild with concrete cap $1,250 plus new stainless cap $385 plus flue liner upgrade insulated stainless $1,800 equals $3,435. The customer sees three professional photos and a clear quote on the tech's iPad. She signs Yes. She pays a 30 percent deposit of $1,030. The repair work is on Friday's calendar before the tech is back in the truck.

CSIA aligned inspection records are what makes you the chimney shop the insurance underwriter trusts. The Level 2 inspection structures to CSIA Standard 211. Visible portions of the chimney. Accessible portions. Photos of the firebox, smoke chamber, flue, crown, cap, exterior. Written assessment of each component and its serviceability. Photos auto attach. The PDF generates when the tech closes the inspection. The home insurance underwriter requires a Level 2 on a 1920s brick chimney before renewing the homeowner's policy. You hand over the PDF and the policy renews in 5 days instead of 5 weeks of back and forth. That homeowner is your customer for the next 12 years.

Photo documentation per chimney is what catches the developing problem 8 months early. Year 1 inspection. Crown shows a 1mm hairline crack. Year 2 inspection. 4mm. Year 3 inspection. 8mm. When you compare year 3's photo to year 1 the trajectory is unmistakable. You can show the customer her crown will fail catastrophically by year 5 if she does not rebuild. She schedules the rebuild for spring. You catch a $1,250 repair before it becomes a $4,800 emergency rebuild after a chimney fire.

And route density turns a 5 sweep Tuesday in October into a 9 sweep Tuesday. Claver groups chimneys by zip code. It calculates drive time plus setup plus ladder positioning and fits the day. Your old peak season Tuesday. 5 sweeps with 90 minutes of cross Boston driving. 7.5 hours and $925 revenue. Your Claver Tuesday. 9 sweeps grouped in Cambridge plus Somerville plus Arlington with 24 minutes total drive time. 8 hours and $1,665 revenue. Same tech. Same fuel. Revenue up 80 percent.