Talk to a person
Support here is answered by the people who build the product. There's no ticket queue and no outsourced first line. You write in, one of us reads it, and the fix usually ships from the same hands.
[email protected] is the front door for everything: setup questions, billing, bug reports, feature requests, and switching help. We answer within one business day.
Security reports go to [email protected] instead, and our disclosure terms are on the security page.
Phone
Phone: coming soon. We're moving our own line onto Claver's phone stack so you can hear the AI receptionist pick up.
Before you email
A few of the most common questions already have a page:
- What does it cost, and what's on each plan? See pricing.
- How do I move off my current software? Read how to switch field service software.
- Do you have anything free I can use right now? The free tools are calculators and templates, no account needed.
Policies
The details you might be looking for: security, refund policy, and SMS terms.