Answer the broken-spring call in 30 seconds. Send a $385 spring and roller package quote from the customer's driveway. Know which Phoenix zip codes pay your premium tier.
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The 5 things that decide whether you book the same-day or lose it to the next Google result are answering the call instantly, dispatching the closest tech with the right springs in the truck, quoting on-site with photos, tracking real margin per job for parts and labor and warranty, and saving address notes so the next visit is a 12-minute service call instead of a 90-minute diagnosis. All in one app. Built by people who have replaced 200lb extension springs with the door 8 feet up and the homeowner watching from the driveway.
The broken-spring call comes in at 9:14am. Your closest tech with springs in the truck gets the job in one tap. Customer gets an automatic text: "Mike's on his way. ETA 38 minutes." Mike opens the app and sees the address, the door size, the symptom, and the last service if you have been there.
Calls route through the app, answer from the office, the truck, or your kitchen. Miss a call when you are under a torsion bar? An automatic text fires in seconds: "Sorry we missed you, a tech will reach out shortly." That text alone keeps $385+ same-day calls out of your competitor's hands.
Photo the broken spring, the worn rollers, the rusted brackets. Build the package quote in 4 minutes. Spring repair $185. Full overhaul with springs and rollers and cables and bearings and lube $385. Replacement door $1,800-$3,200. Customer picks, signs, pays, you are working before lunch.
Springs, rollers, brackets, cables, openers, labor, tracked per job. Your $385 full overhaul shows 58% margin. Your $185 spring-only shows 71%. Your $1,800 door install shows 34% because the panel had to be reordered. Now you know what work to push and what to reprice.
Door size (16x7, 9x7, double 8x7), spring type (torsion vs extension), opener model (LiftMaster 8500, Genie SilentMax), warranty status, last service date. Your tech pulls up the address and knows what is behind the door before he leaves the shop. Every visit is a 12-minute service call instead of a 90-minute diagnosis.
Included on Crew at $39 a month or Business at $59 a month. Starter ($19/mo) covers unlimited jobs, quotes, invoices, Stripe payments, customer portal, online booking, recurring billing, and CSV export. Step up to Crew for texting, AI, and dispatch.
Garage door is a speed-and-margin business. The broken spring at 9am Tuesday is a $385 ticket if you can be there by 11am. By 1pm the homeowner has called three competitors. By 4pm she has booked with whoever picked up the phone. Every minute you delay is dollars walking away.
The shops that win run two things differently. They answer every call or the app answers for them when they can't. They dispatch the right tech with the right springs in the truck, not the closest tech who has to drive back to the shop because he is out of 16x7 torsion springs.
The dispatch board is the engine. Margin tracking is what tells you it is worth running.
When a 9:14am broken-spring call hits, your dispatch board shows every tech's location and what is currently in their truck. Mike has 16x7 torsion springs and rollers loaded out and is finishing a service call in Scottsdale at 9:35am. Drag the new job to Mike's row. Customer gets an automatic text: "Mike's on his way. ETA 38 minutes." The customer stops Googling. Mike opens the app and sees the address, door size, symptom (door won't open, hear a loud bang), and your service history, including the 2023 spring replacement that is now exactly within the 7-year cycle expectancy.
On-site, the quote builds itself. Photograph the broken spring, the worn rollers, the rusty brackets, the frayed cable. Build the package quote in 4 minutes. Spring repair only at $185 with a 1-year warranty. Full overhaul with springs and rollers and cables and bearings and lubrication at $385 with a 3-year warranty. Or replacement door at $1,800-$3,200. The customer sees three professional options on Mike's iPad. She picks Better. She signs. She pays. Mike is working before he gets back to his truck. You stop losing the same job 30% of the time to "let me get other quotes."
After the job, every part and every minute of labor is tracked. Your $385 full overhaul shows 58% margin. Your $185 spring-only shows 71% which is fast in, fast out. Your $1,800 door install shows 34% because the panel had to be reordered and you ate two weeks of float. Now you know which jobs to chase, which to reprice, and where you are silently losing money on installs that take three trips when they should take two.
Address notes are what make every repeat visit profitable. 16x7 door, two-car garage, torsion spring not extension, LiftMaster 8500 opener installed 2019, last service March 2023 replaced springs and rollers with 3-year warranty, gate code 4729, dog Bowie sleeps in the side yard, customer prefers Saturday morning appointments. When Mike gets the call back in 2026 and Bowie is barking, Mike pulls up the address and knows the door is now exactly at the 7-year spring failure mark. He shows up with the right parts loaded out. The 90-minute diagnosis becomes a 12-minute service call.
And here is where most garage door shops fly blind: marketing spend. You are paying $25-$60 per click on Google Ads for keywords like "broken garage door spring [city]" and "emergency garage door repair." Some clicks become $385 same-day jobs. Some become nothing. Claver captures the Google click ID when someone visits your site and tracks it through quote to completed job to final payment. "Broken garage door spring Phoenix" generated 18 clicks, 12 quotes, $4,620 in jobs. "Garage door repair near me" generated 64 clicks, 3 quotes, $480 in jobs. Triple the first campaign. Cut the second.
Cancel anytime. 20-minute migration from your current tool.
$19/mo to start. $39/mo for growing teams. $59/mo for the full toolkit. AI summaries, app phone line, dispatch board, real-time job costing, and ad-conversion tracking. Same plans as every Claver page, no garage door upsell.
All plans monthly · Cancel anytime · Your data exports in CSV · MMS counts the same as SMS
No marketing dance. The questions garage door owners actually ask before they sign up.